We find our own seat and sat down to see the menu. After we decided what to eat, Darius waves his hand and within one minute, one lady in black served us. (if I am not wrong, she might be store supervisor or assistant manager.)
We ordered Breaded Mushroom SGD$9.90, Hot Plate Chicken SGD$13.90 and Hawaii Chicken Chop SGD$14.90. The lady in black was extremely friendly and smiled. She also repeated our order. After awhile, she smiled and served us 2 ice water.
About 10 minutes, Breaded Mushroom was served by waitress in blue color. She seemed to be nervous and the sauce was drooling off and has slight pour into the Breaded Mushroom. But nevertheless, the Breaded Mushroom smell quite tempted.
I took one piece and use a knife to cut it, the juice of the Breaded Mushroom came off and it was hot!! When I ate it with the sauce, it was so heavenly! Very juicy, crispy and yummy!!
About 15 minutes later, I was served by Black shirt lady again. When I saw my Hawaii Chicken Chop, I am very disappointed. Firstly, the food/dish arrangement looked very messy. Secondly, the vegetable was not fresh and in-fact turned slightly yellowish! Thirdly, the chicken looked very small piece.
After awhile, waitress served Darius one plate of vegetable first. After that, Hot Plate Chicken was served by a waiter.
I tasted the Chicken, it was scorched and had a hard time finish it. The Potato Wedges was fine but the vegetable really could not make it!
Now, let's talk about Darius food. His one plate of vegetable extremely not fresh at all! It's very yellowish. According to Darius, he told me that his food is very dry! They put too much of black peppers.
The Spaghetti was scorched. The chicken was not tender enough and too dry to be consumed! The eggs too scorched and dry! And both of us keep on drinking ice water due to scorched food!
Soon, the crowds started coming in and the restaurant was crowded and I guess they are lacked of staffs. We are trying to refill our ice-water but it seem like they are not free to pour it for us! Or perhaps, they are not expecting any crowds that why they did not deploy many staffs.
Then, we asked for our bill and it took about 5 minutes before someone approached us. The lady in black served us again. She's friendly and smiled. Very well manned service.
Locational: 3/5 (You need to alight at Paya Lebar MRT station and transfer to bus to reach Parkway Parade)
Ambience: 4/5 (Near to the company sign logo full of carton boxes of drinks and messy. Bad for company image)
Customer Service: 5/5 (They are friendly, polite and courtesy. Bonus, they smiled to every single customers)
Waiting Time: 4/5 (Acceptable Waiting Time but during lunch/dinner crowds should be improved)
Food Serving: 2/5 (Need to give fresh food and try to improve on food as either it's too dry or too scorch)
Pricing: 4/5 (Pricing are reasonable)Overall: I would likely recommend my friend to visit it!
Visit New York New York Parkway Parade outlet at:
80, Marine Parade Road, Parkway Parade
#01-10,Singapore 449269
Tel: 63448976
Fax: 63448754
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Prices are included 7% of Government Tax (GST) and 10% Service Charge.
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